At Tratek Consulting, we are committed to protecting your privacy and ensuring the security of your personal and business information. This Privacy Policy explains how we collect, use, store, and protect your data when you engage with our IT consulting services, visit our website, or interact with us in any way.
1. Information We Collect
We may collect the following types of information:
- Personal Information – Name, email address, phone number, job title, and company name when you contact us or request services.
- Business Information – Company details, IT infrastructure specifications, and project requirements to provide tailored consulting solutions.
- Technical Information – IP addresses, browser type, and cookies when you visit our website for security and analytics purposes.
- Financial Information – Payment details for billing and invoicing (handled securely with encryption and third-party payment processors).
2. How We Use Your Information
We use collected information to:
- Provide IT consulting, software solutions, and managed services.
- Improve our services and customize recommendations based on business needs.
- Communicate with you regarding inquiries, support, and service updates.
- Ensure security, prevent fraud, and comply with legal obligations.
3. Data Security & Protection
We implement strict security measures, including encryption, firewalls, and access controls, to protect your data from unauthorized access, loss, or misuse.
4. Data Sharing & Third Parties
We do not sell or share your personal information with third parties, except:
- When required by law or regulatory authorities.
- With trusted service providers assisting in IT solutions, hosting, or payment processing, under strict confidentiality agreements.
5. Your Rights & Choices
You have the right to:
- Request access, correction, or deletion of your personal data.
- Opt out of marketing communications at any time.
- Restrict or object to data processing in certain situations.
6. Cookies & Tracking Technologies
We use cookies and analytics tools to enhance website functionality and user experience. You can manage cookie preferences through your browser settings.
7. Updates to This Privacy Policy
We may update this policy periodically. Any changes will be posted on our website with an updated effective date.